Depending on how you interact with our store, we may collect or process categories of personal information including:

• Contact information such as your name, email address, telephone number, billing address and shipping address.
• Order and transaction information including order number, products purchased, order value, shipping details, transaction status, returns and refunds.
• Account information if you choose to create or use a customer account.
• Information you provide when communicating with Customer Care.
• Device and website usage information such as browser type, device type, IP address, cookie identifiers and website activity.
• Payment-related information required by Shopify and applicable payment providers to authorize and process transactions.

zenalvorary™ does not normally receive or store complete payment card numbers or card security codes where those details are processed directly by the applicable payment provider.

Personal information may be collected:

• Directly from you when you place an order, create an account, contact us or otherwise provide information.
• Automatically through cookies, pixels, logs and similar technologies when you use our website.
• From Shopify, payment providers, shipping carriers, fulfillment providers and other services involved in your transaction.
• From analytics, advertising or marketing services where those services are enabled and legally permitted.

Personal information may be used to:

• Process, verify, fulfill and deliver orders.
• Send order confirmations, shipment notices and tracking information.
• Provide customer service and respond to questions.
• Review returns, refunds, payment questions and disputes.
• Detect and prevent fraud, misuse and security incidents.
• Maintain, troubleshoot, analyze and improve our website and customer experience.
• Personalize website content or provide marketing communications where permitted.
• Meet applicable legal, regulatory, accounting, tax and recordkeeping obligations.
• Establish, exercise or defend legal claims.

zenalvorary.com and services supporting our store may use cookies, pixels, logs and similar technologies for website functionality, checkout, shopping-cart operation, user preferences, analytics, security, fraud prevention and advertising where applicable.

Your browser, device and available privacy controls may allow you to restrict or remove certain cookies. Disabling cookies required for store operation may affect shopping-cart, account, checkout or other website functionality.

Personal information may be disclosed where reasonably necessary to operate our store, complete transactions, provide requested services or comply with applicable requirements.

Recipients may include:

• Shopify and ecommerce technology providers.
• Payment processors, banks and financial service providers.
• Shipping carriers, fulfillment providers and logistics partners.
• Customer service and communication providers.
• Hosting, analytics, website-security and fraud-prevention providers.
• Advertising and marketing providers where those services are enabled and permitted.
• Professional advisers, auditors, insurers or other business service providers where reasonably necessary.
• Government, regulatory or law-enforcement authorities where disclosure is required or permitted by law.

Information may also be disclosed in connection with a business reorganization, merger, acquisition, financing, sale or transfer, subject to applicable requirements.

We do not rent personal information to unrelated third parties for their independent use.

Depending on the technologies enabled on our store and the laws that apply to you, certain advertising-related disclosures may be treated as a sale, sharing or use for targeted advertising even where no money is exchanged.

Where applicable, eligible users may exercise available privacy choices through website privacy controls or by contacting us.

Our online store uses Shopify ecommerce infrastructure. Information necessary to operate the store and complete purchases may therefore be processed by Shopify and applicable service providers in accordance with their respective privacy practices and legal obligations.

Personal information may be retained for as long as reasonably necessary for transactions, order administration, customer support, accounting, taxation, fraud prevention, dispute resolution, enforcement of agreements and applicable legal or regulatory obligations.

Retention periods may vary depending on the type of information, the purpose for which it is used and applicable requirements.

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These rights may include the ability to:

• Request access to certain personal information.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Receive a portable copy of certain information where applicable.
• Opt out of certain sales, sharing, targeted advertising or profiling where applicable.
• Withdraw consent where processing is based on consent.
• Appeal certain privacy-request decisions where applicable.
• Exercise applicable privacy rights without unlawful discrimination.

Privacy rights may be subject to legal exceptions and limitations. We may need to verify your identity before completing certain requests.

To submit a privacy-related request, email service@zenalvorary.com and use Privacy Request as the subject line.

Please describe your request and provide enough information for us to identify the relevant account, order or transaction.

For your security, do not send complete payment-card or banking information by email.

Where permitted, an authorized representative may submit a request on your behalf. Additional verification may be required.

If you choose to receive promotional email or other marketing communications, you may unsubscribe using the unsubscribe option included in those communications or by contacting us.

Transactional communications concerning purchases, payments, shipments, returns, refunds, security or Customer Care may still be sent where necessary.

We use reasonable administrative, technical and organizational measures intended to protect personal information against unauthorized access, alteration, disclosure, loss or misuse.

No method of online transmission or electronic storage can be guaranteed to be completely secure. Customers should protect account credentials and contact us if they suspect unauthorized account or order activity.

Our store is intended for general consumer shopping and is not directed to children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has improperly provided personal information to us, please contact us so the matter can be reviewed.

Because zenalvorary™, Shopify and other service providers may operate internationally, personal information may be processed or stored in jurisdictions different from the location from which you access our website.

Where required, international processing or transfers will be handled subject to applicable legal requirements and safeguards.

Our website may contain or provide links to third-party websites, platforms or services.

Their collection, use and handling of personal information are governed by their own privacy practices and terms.

We encourage you to review the privacy information provided by a third-party service before submitting personal information to it.

We may update this Privacy Policy when our services, technology, business practices, service providers or applicable requirements change.

The current version will be posted on this page with an updated revision date.

Where appropriate, we may provide additional notice of material changes.